
This module will enable you to:
- Learn about the importance of being able to speak the basic language of business
- Become familiar with accounting terminology that will help you interpret financial reports
- Understand the accounting cycle and its components
- Comprehend primary financial statements
- Understand how budgeting and forecasting align with organizational goals
- Recognize the components of an Independent Financial Audit

This module will enable you to:
- Identify essential communication skills and effective communication for leaders
- Understand common mental filters and how they can impact the workplace
- Recognize the effect of technology on communication in the workplace
- Discuss employee accountability regarding communication

This module will enable you to:
- Describe three types of workplace conflict, potential benefits and organizational impact
- Understand generational differences and their relationship to conflict in the workplace
- Identify the four OSHA classifications of workplace violence and recognize signs of dangerous situations
- Explore five conflict resolution styles and assess basic steps for conflict intervention
- Review the effect of social media and workplace conflict
- Discuss conflict prevention policies and procedures

This module will enable you to:
- Identify why managers should delegate
- Explore why managers often don’t delegate
- Examine why employees resist delegation
- Understand how to delegate successfully

This module will enable you to:
- Identify and compare the different generations
- Review the workplace needs of the newest generations
- Discuss generational differences
- Examine best practices for millennials managing older employees
- Identify age-related red flags in the workplace

This module will enable you to:
- Define the “virtual team”
- Evaluate the challenges and opportunities of leading virtual teams
- Identify ways to successfully manage virtual teams
- Discuss the competencies and skills required of virtual team members and their leaders

This module will enable you to:

This module will enable you to:
- Define and recognize factors of leadership
- Examine the differences between leading and managing
- Review types of leadership styles
- Acquire skills to survive organizational change